The privacy of your information is important to us.

Privacy Policy – BayVue Health

Effective Date: December 8th, 2025

BayVue Health (“BayVue Health,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website bayvuehealth.com (the “Site”) or otherwise interact with us online.

This Privacy Policy applies only to information collected through our Site and does not replace our responsibilities under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable health privacy laws. When we create, receive, maintain, or transmit Protected Health Information (PHI) in connection with your medical care, that information is governed by our Notice of Privacy Practices, which is available in our office and upon request.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use our Site:

1.1 Information You Provide Directly

  • Contact information: Name, email address, mailing address.

  • Appointment or inquiry details: Preferred appointment times, reason for visit, messages you send through contact forms..

  • Other information: Any other details you choose to share with us.

Important: Do not submit sensitive medical information through general contact forms or email unless specifically instructed to do so through a secure method (e.g., patient portal or encrypted form).

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address and general location (city/region)

  • Browser type and operating system

  • Pages visited, time spent, and referring website

  • Date and time of access

This information is typically collected using cookies, logs, and similar technologies to help us understand how the Site is used and to improve its performance.

1.3 Cookies and Similar Technologies

We may use “cookies” and similar technologies to:

  • Remember your preferences

  • Analyze Site traffic and usage patterns

  • Improve Site functionality and user experience

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some features of the Site may not function properly without cookies.

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to your inquiries and appointment requests

  • Providing information about our services, providers, and clinic

  • Managing and improving our website performance and content

  • Sending important notices about changes to our policies, services, or hours

  • Protecting the security and integrity of our systems and data

  • Complying with legal obligations and applicable laws

When information is PHI, we use and disclose it only as permitted or required by HIPAA and our Notice of Privacy Practices.

3. How We Share Your Information

We do not sell your personal information.

We may share your information in the following limited circumstances:

  • Service Providers: With third-party vendors that help us operate our Site or provide services (such as website hosting, analytics, email delivery, or IT support). These parties are permitted to use your information only to perform services on our behalf.

  • Legal and Safety: When required by law, regulation, subpoena, court order, or government request, or to protect the rights, property, or safety of BayVue Health, our patients, staff, or the public.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or similar transaction involving BayVue Health, your information may be transferred as part of the business assets.

PHI is shared only in accordance with HIPAA and our Notice of Privacy Practices.

4. Protected Health Information (PHI) & Patient Portal

If you are a patient, some of the information we maintain about you is PHI. Examples include medical history, diagnosis, treatment information, and insurance details.

  • PHI is subject to HIPAA and other health privacy laws.

  • We maintain separate policies and safeguards for PHI, described in our Notice of Privacy Practices, which you may request at any time.

  • If we offer a patient portal or secure message system, please use those tools (not regular email) for sharing or reviewing health information whenever possible.

5. Email, Text, and Online Communication

If you provide us with your email address or mobile number, we may use it to:

  • Respond to your questions or appointment requests

  • Send appointment confirmations or reminders (where permitted)

  • Share updates about our services, hours, or important clinic notices

You may opt out of non-essential marketing emails using the unsubscribe link included in those messages. Opting out of marketing communications does not affect important administrative or appointment-related messages.

Please remember that standard email and text messaging are not always secure. Avoid including highly sensitive information (e.g., detailed medical history, Social Security numbers) unless using a secure method recommended by our office.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect and maintain. These measures are designed to reduce the risk of unauthorized access, use, disclosure, alteration, or destruction of your information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If we become aware that information has been collected from a child under 13, we will take steps to delete it as required by law.

8. Third-Party Websites and Services

Our Site may contain links to third-party websites, social media pages, or services that are not operated or controlled by BayVue Health (for example, external patient portals, insurance websites, or lab portals).

We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Your Choices and Rights

Depending on how you interact with us, you may have the ability to:

  • Update or correct information you have provided (for example, by contacting our office).

  • Opt out of certain communications, such as marketing emails.

  • Control cookies through your browser settings.

For rights related specifically to your medical records or PHI (such as the right to access, amend, or request restrictions), please refer to our Notice of Privacy Practices or contact our office directly.

10. For Residents Outside Florida or the United States

BayVue Health is located in Tampa, Florida, USA. By using our Site, you understand that your information may be stored and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Effective Date” at the top of this page. Your continued use of the Site after any changes means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your information, please contact us:

BayVue Health – Primary Care and Wellness Clinic
5237 Ehrlich Road
Tampa, FL 33624
Phone: 813-501-7031
Website: bayvuehealth.com
Email: bayvuehealth@gmail.com

Disclaimer: This Privacy Policy is for general informational purposes and does not constitute legal advice. Laws and regulations can change, and your specific situation may require additional provisions. We recommend that you have this policy reviewed by an attorney licensed in your state before publishing it on your website..